Farmers Branch Municipal Court
Online Case Review

Farmers Branch, TX

Frequently Asked Questions

1) What is online case review?

It’s a way to have a clerk, prosecutor or judge review your traffic citation without having to come to court for a hearing. It also provides an online path for dealing with your outstanding warrants.

2) What are the benefits of online case review?

By going through the cities online dispute resolution, you are able to save time by not taking off from work all while receiving the same options as if you were to appear in person.

3) How is it different online than in court?

It's not. There's a real judge, prosecutor and municipal court staff on the other side, routing your case based on the same criteria they would if you went to court in person. It just takes place through this website.

4) How does it work?

You submit a request online for your case to be reviewed. You are returned with eligible options at the time of the request for you to accept or reject. If you plead not guilty, the prosecutor will make a recommendation and if you approve, it is routed to the judge who makes the final decision. You get a text or email with the final result.

5) Is there a charge for online ticket review?

No. This service is free of charge brought to you by the City of Farmers Branch in an effort to provide better access to justice to those who may not be able to make a physical appearance.

6) Why does the court allow online ticket case review?

Everyone makes mistakes and majority of people that the courts encounter want to take care of their citation but they may not have the resources to choose an option and keep it off their record. This option provides for nearly every avenue of the Farmers Branch Municipal Court. Note: It may still appear on your driving record.

7) How many days do I have to decide if I want to do online traffic ticket review?

To avoid any additional penalties on a new citation, you have until the date listed on your citation or summons to engage with the online review process.

8) How do I know if I'm eligible?

EVERYONE IS ELIGIBLE provided that your record and other criteria set by the court or state statute require that might require a court appearance. Just enter your ticket information and do a search to find out. If you are, submit a request. Whether your request is approved is entirely up to The Court.

9) What does it mean if I am ineligible?

This means that you fall into select group which requires a court appearance either set fourth by the Presiding Judge or State Legislature. Try a search. If you are ineligible, we'll tell you why.

10) How will I know when a decision has been made?

We will email or text you, and we'll update the message on your status page when you come back to the website. As soon as we do, you will have to take action on the decision.

11) What happens if my request is rejected?

You may pay the ticket or appear in court for the date and time listed on your citation or notice in your email and text. More information is on your citation.

12) If my request is approved, will I still have to pay a fine?

Yes. The fine could change based on your request. Either way, you are still responsible for paying it. You can pay online, in person or by mail.

13) Wouldn't I get a better deal by going to court in person?

No. This website is not “automated.” There's a real judge, prosecutor and court staff on the other side, and they make decisions on your case using the same considerations as they would in person. The offer extended to you through this website is the same you'd get in court. It simply takes place through this website.

14) ) How do I log-in to see if my ticket is eligible?

You must enter your citation number and your date of birth. You may also choose an alternate search method if given the option. If you need your citation number, please contact the court at (972) 484-4112.

15) What happens if I receive an offer of a reduction or time to pay but fail to pay by the deadline?

No further requests will be reviewed online. You will need to contact the court for more information to see if you have a showcause hearing scheduled.

16) May I negotiate someone else’s ticket or warrant (i.e. client, spouse, child)?

No, only the person who’s name is on the ticket or warrant may negotiate or an attorney licensed to practice in the State of Texas (No 3rd party negotiation).

17) If I accept the reduction on my traffic ticket when can I pay?

Please pay close attention to all communications you receive by email or text. These will indicate when your payment must be made to keep your offer and avoid any penalties.

18) What is Matterhorn and Court Innovations?

Spun out of the University of Michigan Law School, Court Innovations Inc. is the maker of Matterhorn, this website. Courts license it to interact with the public, so that you have an opportunity to be heard without physically having to go to court! The City of Farmers Branch provides it as a service to you free of charge.