Washtenaw County Friend of the Court
Community Outreach

Ann Arbor, MI

Frequently Asked Questions

What is Matterhorn and Court Innovations?

The Washtenaw County Friend of the Court uses the Court Innovations platform called Matterhorn that enables online case review and assistance.

What is Online Case Review?

Itís a way to interact with the Friend of the Court online to find a positive resolution for your case.

What are the benefits?

You can find out the status of your case, get outstanding Friend of the Court warrants removed and how to resolve any other problems with your case.

How much does Online Case Review cost?

This is a free service.

Do I need an attorney?

No. In fact, the Online Case Review is designed especially for people who are not represented by counsel.

Why does the court allow Online Case Review?

The Friend of the Court believes in an accessible judicial system. Online Case Review is a way to help people like you access the courtís resources online.

How does Online Case Review work?

You submit a request online, asking the Friend of the Court to review your case. Once they have made a decision about your request, you will be notified by email or text message.

What happens if my request is rejected?

If the Friend of the Court is not able to resolve your case online, you will retain all the options you originally had for resolving your case.

What is an "Ability to PayĒ assessment?

If you have a case that is not resolved or that you owe money on, and you are having trouble paying you can take the assessment to help provide your financial situation to the court so they can decide how to best work with you. First, search for your case or cases. Next, you'll answer some questions about your financial situation. This will help the court propose a reasonable payment schedule or other options for you to successfully fulfill your obligations to your child and get outstanding legal issues behind you.

What should I expect to receive in my email and text notifications?

An explanation of the status of your case and what the next steps are for getting it on track.